Contacting Schaeffler Is Quick & Easy!
Do you have an order-related inquiry? Now you can contact your Schaeffler representative directly!
Advantages
Messages can be sent directly via medias
Efficient and targeted processing of inquiries
Integrated information enrichment
Messages are forwarded to the right Schaeffler point of contact
Where can you find this feature in medias?
The “Contact Schaeffler” feature is now available for all medias Business users in the Overview of Orders and Order Detail pages – right next to each order line.
How does it work?
Go to the Overview of Orders or Order Detail page
Click on “Contact Schaeffler”
Select the corresponding topic for your request from the following categories:
Questions about the order confirmation
Questions about order processing
Questions about delivery
Questions about invoice
Type your message
Click “Send”