Contacting Schaeffler Is Quick & Easy!

Do you have an order-related inquiry? Now you can contact your Schaeffler representative directly! 

Advantages

  • Messages can be sent directly via medias 

  • Efficient and targeted processing of inquiries 

  • Integrated information enrichment

  • Messages are forwarded to the right Schaeffler point of contact


Where can you find this feature in medias?

The “Contact Schaeffler” feature is now available for all medias Business users in the Overview of Orders and Order Detail pages – right next to each order line.


 

How does it work?

  1. Go to the Overview of Orders or Order Detail page

  2. Click on “Contact Schaeffler”

  3. Select the corresponding topic for your request from the following categories:

    • Questions about the order confirmation

    • Questions about order processing

    • Questions about delivery

    • Questions about invoice

  4. Type your message

  5. Click “Send”

► That’s it! Your Schaeffler representative will soon be in touch with you.

 


© Schaeffler (UK) Ltd.